Discrimination: awards for injury to feelings go up

A successful claim of discrimination at an employment tribunal will, in addition to compensation for financial loss, invariably give rise to compensation for injury to feelings suffered as a result of the discrimination. It is a compensatory award, not a punitive award, so tribunals should have regard to the actual injury to feelings suffered and not inflate the award simply because it takes a dim view of an employer's behaviour.

The anti-discrimination legislation does not contain guidance as to how a tribunal should evaluate injured feelings, and employment tribunals have, for a number of years, used the "Vento guidelines", so called after the Court of Appeal's decision in Vento v Chief Constable of West Yorkshire Police (2002).

This case set clear guidelines for the amount of compensation to be given for injured feelings and set out three bands of potential awards. The "bottom band" is applied to less serious cases, such as a one-off incident or an isolated event. The "middle band" is applied to serious cases which do not merit an award in the highest band, and the "top band" is for the most serious cases, such as where there has been a lengthy campaign of harassment. Awards can exceed this only in the most exceptional cases.

In Da'Bell v NSPCC (2009), the Employment Appeals Tribunal has now revised the value of the three bands, to take inflation into account since the Vento case. They are now:

• Bottom band: £600 - £6,000 (up from £500 - £5,000 in Vento);
• Middle band: £6,000 - £18,000 (up from £5,000 - £15,000); and
• Top band: £18,000 - £30,000 (up from £15,000 - £25,000).

The transcript of the case is not yet available, but because the judgment has been handed down it has immediate effect.